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CRM features that will help you deliver great customer experience

Lead Management

It’s not exaggerating to say lead is the most important thing in running business. Everything begins with lead until it get converted to customer. Lead management helps organize lead, follow up flawlessly and reduce the common problem – Lead slips through the cracks. Stay ahead of your competitors and build customer database sustainably

  • Record lead in the system - easy to track sales progress
  • Categorize lead by status - know how to close the deal
  • Assign people on a team to lead -so every penny for marketing counts

Customer Management

To keep connected with customers, customer data management is the key! With Venio you can access customer data real quick. Create and share customer details with your team, land more meetings. Quick and efficient, no more waiting back and forth for finding contact number

  • Quick find search - find record easier with filer function
  • Data always updated - access from anywhere
  • Sharing records is easy - good for team collaboration

Opportunity Management

What is the most important in managing deals? Of course, closing them. Opportunity management allows you to see entire pipeline. Set up sales target and let your team knows what to archive. View the deal stage, contact and other related details to adapt your strategy to stay in control of closing the deal

  • Manage deal with insight that prompts you to take action 
  • Set up sales target - monthly, quarterly and yearly focus
  • All deals big picture at a glance including won/missed deals

Case Management

How many times you lose your customers because nobody’s taking care of their problems? Keep track of your customer needs by putting into Venio. Every case will always have someone to solve and report back to customers. Customers will feel the love from you, and yes – happy customers are always repeat customers

  • Put all cases into Venio - ensure cases will always be solved
  • Seamlessly support and follow up. Creating great customer experience
  • Reduce redundancy of solving the same problem again and again

Report and analytics

Leverage all report data with 5 different comprehensive views. Make big data simple, understand your business, sales team and customers even more. Let sales and marketing see hidden opportunities, make better decisions and increase sales revenue effortlessly

  • Turn complex data into simple-to-understand
  • 5 comprehensive views – useful for decision maker
  • Export to PDF/Excel - easy to use

Lead Management

It’s not exaggerating to say lead is the most important thing in running business. Everything begins with lead until it get converted to customer. Lead management helps organize lead, follow up flawlessly and reduce the common problem – Lead slips through the cracks. Stay ahead of your competitors and build customer database sustainably

  • Record lead in the system - easy to track sales progress
  • Categorize lead by status - know how to close the deal
  • Assign people on a team to lead -so every penny for marketing counts

Customer Management

To keep connected with customers, customer data management is the key! With Venio you can access customer data real quick. Create and share customer details with your team, land more meetings. Quick and efficient, no more waiting back and forth for finding contact number

  • Quick find search - find record easier with filer function
  • Data always updated - access from anywhere
  • Sharing records is easy - good for team collaboration

Opportunity Management

What is the most important in managing deals? Of course, closing them. Opportunity management allows you to see entire pipeline. Set up sales target and let your team knows what to archive. View the deal stage, contact and other related details to adapt your strategy to stay in control of closing the deal

  • Manage deal with insight that prompts you to take action 
  • Set up sales target - monthly, quarterly and yearly focus
  • All deals big picture at a glance including won/missed deals

Case Management

How many times you lose your customers because nobody’s taking care of their problems? Keep track of your customer needs by putting into Venio. Every case will always have someone to solve and report back to customers. Customers will feel the love from you, and yes – happy customers are always repeat customers

  • Put all cases into Venio - ensure cases will always be solved
  • Seamlessly support and follow up. Creating great customer experience
  • Reduce redundancy of solving the same problem again and again

Report and analytics

Leverage all report data with 5 different comprehensive views. Make big data simple, understand your business, sales team and customers even more. Let sales and marketing see hidden opportunities, make better decisions and increase sales revenue effortlessly

  • Turn complex data into simple-to-understand
  • 5 comprehensive views – useful for decision maker
  • Export to PDF/Excel - easy to use
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